Achieve more with less through the continuous elimination of waste.

Understand the nature and practice of good leadership to become a more effective leader.

CPD Accredited Course*

Getting the right output, from the right input.

CPD Accredited Course*

Take ISO9001 accreditation to new levels of effectiveness.

There is nothing more precious than time, so we should not waste it!

Resilience affects everything we are and everything we do, from our inner peace to our outer confidence.

Business Process Reengineering involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality.

Six Sigma is a widely used approach to operations business improvement today. The Yellow Belt course is the first step.

For managers and supervisors who are engaged in Six Sigma business transformation.

Quality Management can deliver huge improvements to the efficiency and effectiveness of your organisation.

CPD Accredited Course*

Learn how to measure, manage and improve customer satisfaction.

CPD Accredited Course*

Understand the benefits of handling customer complaints effectively.

This course provides an introduction to the discipline of management.

Delegating responsibility allows managers to maintain a rigorous focus on goals and results.

Strategic thinking is about identifying, imagining and understanding the future.

A new approach to world class culture, leadership, systems, processes and people.

“Benchmarking” is an important part of our every day lives because benchmarking is about making comparisons.