COURSES
Six Sigma - Yellow Belt
Six Sigma is a widely used approach to operations business improvement today. The Yellow Belt course is the first step.
Time Management
There is nothing more precious than time, so we should not waste it!
Essentials of Management
This course provides an introduction to the discipline of management.
Strategic Thinking
Strategic thinking is about identifying, imagining and understanding the future.
Master Quality Manager
Provides you with the skills and confidence to develop, implement and lead Quality Management strategies.
Six Sigma - Green Belt
For managers and supervisors who are engaged in Six Sigma business transformation.
Quality Management
Quality Management can deliver huge improvements to the efficiency and effectiveness of your organisation.
CPD Accredited Course*
Developing Personal Resilience
Resilience affects everything we are and everything we do, from our inner peace to our outer confidence.
Business Process Re-engineering
Business Process Reengineering involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality.
Service Excellence
A new approach to world class culture, leadership, systems, processes and people.
Action Centred Leadership for MANAGERS
Understand the nature and practice of good leadership to become a more effective leader.
CPD Accredited Course*
Operations Management
Getting the right output, from the right input.
CPD Accredited Course*
Customer Satisfaction
Learn how to measure, manage and improve customer satisfaction.
CPD Accredited Course*
Complaint Management
Understand the benefits of handling customer complaints effectively.
Coaching and Feedback for Results
Delegating responsibility allows managers to maintain a rigorous focus on goals and results.
Benchmarking
“Benchmarking” is an important part of our every day lives because benchmarking is about making comparisons.
* these courses attract CPD credits