Lean Basics
Introduction
Lean is the term used to describe the production system developed by Toyota during the post World War II years; the system is known in Toyota as the Toyota Production System (TPS). The term "Lean" was first used to describe TPS in the book, The Machine that Changed the World by James P Womack, Daniel T Jones and Daniel Roos. In the book they describe TPS as a system with the ability to achieve more with less resource by the continuous elimination of waste - a Lean system.
The concept of Lean is not restricted to manufacturing but is relevant to all sectors of the economy, public, private, retail, manufacturing, finance, health, etc. and applies to the whole enterprise: core operations as well as support functions such as HR, Finance, IT as well as the company’s supply chain.
Aims
The aim of this 4-day programme is to provide delegates with an understanding of the basic concepts of a lean operation in both the service and manufacturing sectors.
Delegates will learn how to identify waste and how to apply tools and techniques to reduce or eliminate waste in order to improve the experience of the customer while, at the same time, reducing costs.
Objectives
By the end of the programme delegates will be able to:
Outline the benefits of utilising Lean in the workplace
Describe the Toyota Production System
Explain the 5 principles of Lean
Identify value-added and non value-added activity
List the 7 classic wastes (plus other wastes)
Describe the activities needed to establish an efficient workplace environment
Demonstrate an ability to construct simple process maps, flowcharts and value stream maps
Use a range of tools to inform understanding of process performance dynamics to assist in improving productivity
Explain the process for effective resource planning and deployment
Describe how to improve work flow through the use of ‘pull’ systems and more effective work place design.
Methods
It is our intention that delegates have an opportunity to understand the principles and practices of Lean. To achieve this, we will be using a range of learning interventions that will include: presentations, discussions, case studies, exercises and simulations to create a unique learning opportunity to help you transfer your learning to the workplace.
Duration: 4 days
Class size:
To ensure maximum benefit for each delegate it is recommended that the class size for this programme does not exceed 16.
Who it's for:
This programme is relevant tor executives, senior managers and managers in all sectors of the economy who wish to explore opportunities for the introduction of an organisation-wide business improvement strategy; it is also relevant supervisors, team leaders and Quality Management professionals who wish to develop and improve their process improvement skills.
Course Content
Day 1
Introduction
Planning for Lean
Structuring a Lean programme
Dealing with the issues that arise
Myth buster
Key Lean concept
What is Lean?
Overview of the Toyota Production System (TPS)
The 14 principles of the ‘Toyota Way’
Toyota 4Ps – developing leadership commitment
Jidoka & Just-in-Time
The seven wastes (and the 4 other wastes)
The Principles of Lean
Comparing Lean with other improvement methodologies
Scoping project
An overview of scoping
Lean A3s
Project charters and project initiation documents
The practicalities of scoping
Scoping case study
Tactics for making scoping easier
Day 2
Value stream mapping event
Key concepts in value stream mapping
Three-stage value stream mapping
Two-stage value stream mapping
Alternative approaches to value stream mapping
The practicalities of value stream mapping
Value stream mapping case study
2P/3P event
2P events
3P events
2P case studies
3P case studies
Rapid improvement event (RIE)
Key RIE concepts and tools
Running rapid improvement events
4-day RIE case study
3-day RIE case study
1-day RIE case study
Day 3
Managing for daily improvement (MDI)
. Managing for daily improvement: every day in every way
. Embedding the change after an RIE
Leader standard work (LSW)
Creating a culture to support Lean
The behaviours of Lean leaders
Daily, weekly, monthly LSW
Structured problem solving in LSW
Managing the process
Strategic planning
Strategic preparation
Policy deployment (hoshin kanri)
Transformation mapping
Enterprise-level value stream mapping
Engaging the team
Engaging individuals
Engaging people during Lean events
Dealing with difficult people
Day 4
Ensuring Success
The warning signs
The elements of success
The bumpy road to Lean
Communication and celebration
The purpose of communications
The purpose of celebrations
The style of communication
Types of communications
Types of celebrations
Presenting Lean topics
Key tools and concepts
SIPOC mapping
Process Sequence mapping
Run charts
Cause & Effect Diagrams
Pareto Charts
Scatter Diagrams
Histograms
5 Whys
Failure Mode & Effect Analysis (FMEA)
The Deming Cycle
Single Minute Exchange of Die (SMED)
Introduction to Six Sigma
History & Development
The DMAIC methodology
Key tools and concepts
Implementation planning.
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